After you apply you get a tracking number that shows your application’s status at any time, without having to message anyone.
Open the “Track your application” page and enter the number to see your status and your group date, if any. We also email you at every update.
From the tracking page choose recovery and a code will be sent to your registered email. To protect your privacy the message you see is the same whether or not a matching application exists.
Read the reason carefully and fix what is needed — such as a clearer photo or matching details — then apply again. If you need guidance, reach us on our official Facebook pages.